Returning items you bought from Microsoft for exchange or refund.Ĭancel an order or pre-order from Microsoft Store.įor other billing questions or issues, visit the Microsoft Store help page. If youre unable to agree on a resolution you need to escalate it to a claim within 20 days of filing it, otherwise PayPal states 'your dispute will automatically close'. In the unlikely event that you purchase an item but it never arrives you did not authorise the purchase, or your order. After logging in, find the transaction in question in your activity and contact the seller. How to change your Microsoft subscription payment method and options. You can do this from your PayPal account. ![]() Learn moreĬhange the payment method or credit card linked to your Microsoft account. You will not be charged a Standard Dispute fee for disputes that are: Inquiries in PayPalsResolution Centerthat are not escalated to a claim with PayPal. If you have checked all the tips in this article and still don't recognize the charge, Contact Store Support. If the entry on your billing statement isn’t in one of the above formats, it was not from Microsoft and may be an unauthorized charge. but if a buyer loses the dispute,she could turn to her cc issuer and file a chargeback,then she gets to keep the part ,her money and yu will be socked with 20 fee. If you have a dispute related to your PayPal Credit Account, we ask you to contact customer service at (866) 528-3733. Item not as described is handled by robot first,robot does not read email or watch movies,so you need to appeal. Merchants can use the API to build contextual dispute resolution experiences. Merchants can use the API to list all disputes with PayPal, show details for a dispute, and respond to a dispute. Log in to your PayPal account and go to the Resolution Center. ![]() By browsing this website, you consent to the use of cookies. Charges from Microsoft for consumer purchases will appear on your billing statement with these descriptions: buyer has 180 days to file dispute,either with Paypal or her cc issuer. The Disputes API is real time, robust, and supports RESTful-based integrations to search, list, and respond to disputes. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work.
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